Dentists, like other doctors tend to use technical terms or medical jargon when speaking to patients. This is a habit they may not be aware of but the effect on the patient is often, confusion and fear. For pediatric dentists, the need to be simple, clear, and truthful in communication can make the difference between a great and a bad experience for children. It is not so much what we say or how we say it but rather, how we make each child feel.
Kid’s dentists make special effort to avoid dental jargon and communicate in clear and simple words that children can understand. At our pediatric dental office in Havertown, we use non-intimidating special words along with positive reinforcement to ease fears and help children relax and be comfortable.
We find that by listening to what children say, we too learn and improve our communication with them. Below are some refreshing and funny ways children describe the feeling they get on their lip or cheek after a numbing injection.
It is evident that a two-way communication with children using clear, accurate and commonplace words removes barriers and eases fears associated with dental visits. Our goal is a great visit where each child feels comfortable and relaxed and leaves with a smile.